One2One Business Services is an outsource consulting firm situated in Durban, South Africa. We offer a broad range of services that allow you to drastically reduce your monthly operational costs without sacrificing your productivity, performance standards and work force quality. Every project is unique and requires a dedicated solution. One2One Business Services has over 7 years of experience in the international and domestic BPO industry and can create a very suitable model for your business. We assist in all areas of customer engagement both voice and non-voice projects. Our footprint of BPO contact centres include very capable and established providers in Southern Africa, Asia, Central America and Mauritius who are well positioned to deliver a great level of performance, productivity and progress.

InternationalTrade
One2One Business Services also facilitates international trade between international markets. We currently possess substantial international partners within Africa, Australasia, the USA, United Kingdom & mainland Europe. Fast moving consumer goods, tourism, international currency exchange and infrastructure development are some of the sectors we have sound access to. We are well able to bring suppliers & buyers together in any desired field within our reach. We focus strongly on high standards of quality & products & services which contribute to the most profitable & sustainable platforms for international business relationships to grow & flourish. One of our key focus areas is assisting emerging markets to gain more international exposure. We do this by finding the most cost effective products & services in these emerging markets & marketing them to the more developed economies. We also assist emerging markets access developmental skills & services from the more developed economies to facilitate the improvement of business standards & ethics within emerging markets.